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Stale mate with Travel Agent

Muttonchops_1943 · 2020-05-22 15:57:14

Try and keep long story short. Booked flights with Travel Agent, flights cancelled. TA have tried multiple ways to avoid paying me a refund. Tried to impose a £120 fee to be taken from my refund. I cannot find anywhere in the contract this amount. Exact contract wording below: Other travel arrangements In the unlikely…

Comments

Life__Goes__On Posts: 2,746 Forumite

10 June 2020 at 4:32PM

Muttonchops_1943 said:

Hi, just wanted to update you with the news that my credit card company recredited my account with the cost of the cancelled flights, full refund.

I understand that the agent can still come back and dispute the reversal but fingers crossed, they don’t. Any idea of the timescales for disputes?

But huge thanks for the advice and support given here, really appreciated.

They have 45 days to dispute it.

New User name as MSE gave me a number in my old one.
" I am not a number! I am a free man!"

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