nPower - Advice on bullying please

cglaurie

Thanks @Robin9. I do now realise the error of my ways and I can easily quantify the monetary value of that error. The deemed rates they've given me are 29.34p/kwh and 63.79p standing charge.

Thanks @Talldave, I wasn't after sympathy at all, courtesy maybe! I do believe you are right though; nPower are a shower of !!!!!! and I'll sleep better without them in my life!

tim_p

Where are they showing you the rates are 29p and 63p?  I’ve quickly scanned various NPower tariffs and seeing nothing like those numbers, particularly the SC. 

brewerdave

cglaurie said:

Thanks @Robin9. I do now realise the error of my ways and I can easily quantify the monetary value of that error. The deemed rates they've given me are 29.34p/kwh and 63.79p standing charge.

There is something wrong with those figures - NPower are expensive in my region of S.Wales - but their standard variable tariff is coming up as 18.076p/kwh and 24.02p/day standing charge.

MWT

Those rates look a lot like their deemed business tariff...

stewie_griffin

Can you confirm if this is a commercial or residential premise as so far everyone has assumed the latter.

Smodlet

I know no-one is reading this thread any more but I would love to be able to go back to nPower but can't; e-on bought them and dragged them down to their level.  NPower had the best online account service I have ever seen and, a year after having to switch away from them purely due to price, I still miss it.  Why the heck e-on have failed to take advantage of NP's infinitely superior online and telephone service is beyond me.  Sure, I encountered dreadful service on occasion but, in the main, they left e-on standing on all fronts, IMO.