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Bizzare problem with my Android phone

stator
stator Posts: 7,441 Forumite
Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
Hi All,

Sorry but this is a bit of a long story...
I have this Android phone, HTC 10 EVO running Android 7 - unrooted - stock firmware etc.
Recently it's start to become extremely unresponsive. You scroll down and it takes literally a whole second for the screen to move. Or you press a button and the same thing. Even the keyboard is taking ages to respond to touches.
At first I thought it was an app out of control, these are the types of symptoms I would expect when the phone is overheated or the CPU is overloaded etc
Restarting the phone had no effect and it's not overheating at all. I installed system monitoring software and was surprised that there is no issue with the CPU being overloaded and there is plenty of RAM free.
So I did a Factory Reset - but it's behaving the same, even before it installs any updates the UI is extremely laggy. 
So I figure it's got to be a hardware issue. So I removed the memory card, just in case it was corrupt, even though it wasn't really being used since the factory reset.
Now comes the wierdest part. I installed a replacement desktop program. One called "Simple Launcher ( Big Launcher,Easy Mode,no ads)". This has made the phone responsive again, as if everything is fine. So I installed a few apps, nothing special and at some point yesterday it started getting laggy again to the point where it was unusable. So I uninstalled all the apps, and no, it's still bad.
So I did another factory reset, and it's still bad. I installed Simple Launcher again and it's solved the problem again. But for how long?

I don't understand, it seems like a software problem, but if that was the case the FActory Reset should solve it, at least until any updates are installed

Does anyone have any ideas before I junk my phone? It's so bad it's literally unbearable.
Changing the world, one sarcastic comment at a time.

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