We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Do I accept ppi offer from RBS?

Options
RichB83
RichB83 Posts: 20 Forumite
Fifth Anniversary 10 Posts
Hi, so after contacting RBS just before the deadline regarding my ppi claim they have just sent me an offer. I had numerous loans and credit cards with them. Most I cant remember of, as it was between 16-19 years ago. The offers I have received are lower than what I had expected. I mean they could be right, but I honestly thought what I would have paid was more. Do they always offer you the full amount you have paid in ppi, or is there offer what they feel is a fair offer? I'm in 2 minds wether to just take it and draw a line under it, as its money we never had anyway, or take my complaint further. What are your thoughts? Thanks,
Rich

Comments

  • [Deleted User]
    [Deleted User] Posts: 35,242 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    You get paid the full amount. It's a defined calculation. So if you want it, accept it.

    If you don't want it, you can just decline it and they'll close the complaint 
  • RichB83
    RichB83 Posts: 20 Forumite
    Fifth Anniversary 10 Posts
    You get paid the full amount. It's a defined calculation. So if you want it, accept it.

    If you don't want it, you can just decline it and they'll close the complaint 
    Ok thanks. I was just confused from the letter included written by which and martin lewis stating there are 2 types of offer. One being plevin. But tbh I am happy with the offer. Less than expected but its money I didnt have.
    Thanks for the reply
  • dunstonh
    dunstonh Posts: 119,594 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    Plevin applies to rejected complaints.   If your complaint is successful, plevin does not apply.  Both methods are defined and no haggling is needed unless you believe the figures input are wrong.
    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
  • Dazed_and_C0nfused
    Dazed_and_C0nfused Posts: 17,493 Forumite
    10,000 Posts Fifth Anniversary Name Dropper
    RichB83 said:
    Hi, so after contacting RBS just before the deadline regarding my ppi claim they have just sent me an offer. I had numerous loans and credit cards with them. Most I cant remember of, as it was between 16-19 years ago. The offers I have received are lower than what I had expected. I mean they could be right, but I honestly thought what I would have paid was more. Do they always offer you the full amount you have paid in ppi, or is there offer what they feel is a fair offer? I'm in 2 minds wether to just take it and draw a line under it, as its money we never had anyway, or take my complaint further. What are your thoughts? Thanks,
    Rich

    Don't forget that hat depending on your personal circumstances you may also be able to get some or all of the tax deducted back from HMRC.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 350.7K Banking & Borrowing
  • 253K Reduce Debt & Boost Income
  • 453.4K Spending & Discounts
  • 243.7K Work, Benefits & Business
  • 598.5K Mortgages, Homes & Bills
  • 176.8K Life & Family
  • 256.9K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.