Do I accept ppi offer from RBS? 21 May 2020 at 4:08PM edited 21 May 2020 at 4:10PM in Reclaim bank & credit card charges 4 replies 565 views

RichB83

Hi, so after contacting RBS just before the deadline regarding my ppi claim they have just sent me an offer. I had numerous loans and credit cards with them. Most I cant remember of, as it was between 16-19 years ago. The offers I have received are lower than what I had expected. I mean they could be right, but I honestly thought what I would have paid was more. Do they always offer you the full amount you have paid in ppi, or is there offer what they feel is a fair offer? I'm in 2 minds wether to just take it and draw a line under it, as its money we never had anyway, or take my complaint further. What are your thoughts? Thanks,
Rich

[Deleted User]

You get paid the full amount. It's a defined calculation. So if you want it, accept it.

If you don't want it, you can just decline it and they'll close the complaint 

RichB83

Deleted_User said:

You get paid the full amount. It's a defined calculation. So if you want it, accept it.

If you don't want it, you can just decline it and they'll close the complaint 

Ok thanks. I was just confused from the letter included written by which and martin lewis stating there are 2 types of offer. One being plevin. But tbh I am happy with the offer. Less than expected but its money I didnt have.
Thanks for the reply

dunstonh

Plevin applies to rejected complaints.   If your complaint is successful, plevin does not apply.  Both methods are defined and no haggling is needed unless you believe the figures input are wrong.

Dazed_and_C0nfused

RichB83 said:

Hi, so after contacting RBS just before the deadline regarding my ppi claim they have just sent me an offer. I had numerous loans and credit cards with them. Most I cant remember of, as it was between 16-19 years ago. The offers I have received are lower than what I had expected. I mean they could be right, but I honestly thought what I would have paid was more. Do they always offer you the full amount you have paid in ppi, or is there offer what they feel is a fair offer? I'm in 2 minds wether to just take it and draw a line under it, as its money we never had anyway, or take my complaint further. What are your thoughts? Thanks,
Rich

Don't forget that hat depending on your personal circumstances you may also be able to get some or all of the tax deducted back from HMRC.