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P&O cruise transfer but email confirming request for refund?

Chop-D
Chop-D Posts: 108 Forumite
Eighth Anniversary 10 Posts Name Dropper
edited 19 May 2025 at 4:46PM in Coronavirus Board
Hello
Has anyone transferred their P&O cruise booking to a later date using the 125% credit offer and then later received an email which says “we’ve received your refund request”? We changed our booking a few weeks ago over the phone and are a bit worried about the email received this evening! I don’t want to clog the phone lines tomorrow if it’s just an automated email sent to many.

Cheers for your help :)

Comments

  • Tescodealqueen
    Tescodealqueen Posts: 1,291 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    I think it's been sent to everybody regardless of status of FCC or refund request. They have tried to update everyone and seems it's gone pete tong
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