Hackers access nine million Easyjet customers' details - MSE News

Former_MSE_Naomi

Hackers have accessed the travel details of nine million Easyjet customers, the airline has admitted...

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'Hackers access nine million Easyjet customers' details'

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Westin

On top of all the CV19 ciaos I expect this is the last thing EasyJet needs. 

inspectorperez

Well it was very decent of them to announce this information 4 months after the event!!
Changed my security details and removed all payment methods yesterday. 
Not sure there’s anything more a customer can do apart from “staying alert”!

bobblebob

Seems for most its just email and name been leaked. Something which is probably out there anyway from other leaks

Joe9090

Doesn't inspire you with confidence when you try to change your password you get 'Your password must be a single word between 6 and 20 characters in length and must not include the special characters # & + or space'

Ganga

Joe9090 said:

Doesn't inspire you with confidence when you try to change your password you get 'Your password must be a single word between 6 and 20 characters in length and must not include the special characters # & + or space'

Why not ? surely you can come up with a new password using between 6 and 20 letters/numbers/characters !

Missus_Hyde

Very annoying, of course.

However, I never store card details ( or any other details, come to that) on sites such as EasyJet, and I'm hoping that we're not one of the people whom it has affected. 

If we are, I shall just have to take evasive action; quite honestly it wouldn't be the first time our data has been romping around in cyber space; sadly a lot of companies have a rather cavalier attitude to their customers' details, so I always check our credit reports every month to try and keep on top of it.

Joe9090

Ganga said:

Joe9090 said:

Doesn't inspire you with confidence when you try to change your password you get 'Your password must be a single word between 6 and 20 characters in length and must not include the special characters # & + or space'

Why not ? surely you can come up with a new password using between 6 and 20 letters/numbers/characters !

No problem with that but the most secure passwords make you include the special characters # & + or space' and even a !

bobblebob

Missus_Hyde said:

Very annoying, of course.

However, I never store card details ( or any other details, come to that) on sites such as EasyJet, and I'm hoping that we're not one of the people whom it has affected. 

If we are, I shall just have to take evasive action; quite honestly it wouldn't be the first time our data has been romping around in cyber space; sadly a lot of companies have a rather cavalier attitude to their customers' details, so I always check our credit reports every month to try and keep on top of it.

Those whose account details have been leaked have already been notified. So if you havent, your account details are safe

accorian

Easyjet's fault entirely, yet as usual the CEO tries to stick to the don't-blame-me script so beloved of the great Dido Harding, former CEO of internet service provider TalkTalk, who presided over a massive data breach and when asked to explain why TalkTalk customers were (wrongly) being assured by the company that their banking and credit card details were safe (ho!ho!) because their data was "encrypted", gushingly 'fessed up that she hadn't a clue what 'encryption' meant or how you did it

And now we have another self-serving CEO spouting the same nonsense about how "robust" Easyjet's systems were (except had they been, they wouldn't have failed) and how it's an extremely "sophisticated" (i.e., it's a criminal who's a lot brighter than anyone we employ, or would want to pay the proper rate to employ) hacker who is to blame for everything rather than laziness, incompetence and penny pinching at the very top of EasyJet's management.

Hopefully, Easyjet will get hit with an ICO fine of several £million, assuming the company is still intact after the way Stelios is trying to tear it up over its boardroom decision to fork out over £4bn in the next several dozen new Airbus 'planes which even before COVID-19, Stelios considered to be a "crazy amount to spend when demand for air travel is likely to diminish, not increase". So, basically, he wants the Board and senior directors all chucking out.

Meantime, the winsome Dido has landed a plum job thanks to her husband being a prominent Conservative MP and this present Tory government putting politics before all else. Harding is now the extremely well-paid boss of the Government's COVID-19 response department |(such as it is), with responsibility, amongst other things, for the effective operation of the track and trace reporting app -- and this, the woman  who said she had no idea what 'data encryption' meant or how such could be done!

wardylad

I've received the dreaded email from EasyJet saying my data was accessed (no mention of credit card details though). 
Any one know whether it's worth seeking legal advice to make a claim against a data breach ?