Paynova, WorldPay.....

humfer

Saw a thread on here a while back regarding issues with Paynova and CDWOW and transactions being treated as cash advances with interest being charged. Have just ordered a cd on bandcd and noticed that it wanted to make the payment through paynova. They also had another payment option which I choose, which was worldpay which I'm pretty sure I have used before. Assuming this was the best option to take????

Alfie_E

Given the choice, I’d go with WorldPay. They’re long established and part of the Royal Bank of Scotland. They’re a proper card payment processor. There’s no question of them claiming to be an e-money provider; transactions are definitely purchases. In the event of a dispute, they won’t try to say they’ve done their job so you can’t complain. They don’t have an extra internal disputes procedure that you’re compelled to go through. There’s the standard chargeback process, and that’s it. See WorldPay’s Summary of the Disputed Transaction process.

leela_2

Hi,i ordered a dvd from CDWOW this morning and didnt get a confirmation email and its not showing on my account either.I went through Paynova and im starting to get a little worried now,ive sent an email to Cdwow,has this happened to anyone else?