Is Toolstation open? (to walk into, to buy screws) how do we collect?

Danny_G

Can we physically go into Toolstation to collect items purchased online?
and even purchase them in the stores?

The screws to be purchased are Single Thread Countersunk Pozi Screw 6.0 x 120mm
https://www.toolstation.com/single-thread-countersunk-pozi-screw/p59377

for £6.74

but the covid guidelines say that: 

Keeping our colleagues and customers safe and well and respecting stringent social distancing requirements is our number one priority – 2 metre rule enforced

No customers will be allowed into branches ???
https://www.toolstation.com/news/article/service-update-covid-19?&promo_name=FlashBanner&promo_id=promoBanner&promo_creative=COVID19BranchTimes&promo_position=Desktop

How can we purchase them if we are not allowed in to branches?

Have you purchased from Toolstation within these weeks?
 what has been your experience, are you allowed to purchase?

DiseasedBunny

Click and collect only...did it myself yesterday

TELLIT01

I recently collected from Screwfix so suspect the setup may be similar.  You order on line for Click and Collect.  They message you when the item is ready for collection.  At Screwfix, they had the doors open but tables blocking access.  When I arrived they simply asked for my name and the item.

lesalanos

Order and pay online then turn up at the store once you get the mail/text to say it's ready.

Where I am screwfix and TS both have you queue outside, give your name & order number ( SF only) then they put it on a table and you pick it up and go

daivid

As above, order and pay online (giving your phone no.), wait for text, collect from a table in doorway. If it's in stock my local branch usually have click and collect orders ready in 5 minutes or so.

Mutton_Geoff

Danny_G said:

Can we physically go into Toolstation to collect items purchased online?
and even purchase them in the stores?

https://www.toolstation.com/news/article/service-update-covid-19?&promo_name=FlashBanner&promo_id=promoBanner&promo_creative=COVID19BranchTimes&promo_position=Desktop

How can we purchase them if we are not allowed in to branches?

Have you purchased from Toolstation within these weeks?
 what has been your experience, are you allowed to purchase?

The answer is already in the link you posted in your thread ... "Please click here for more details on how to use this service and see below for opening times."