New hoover

sjam1

Hi any advice would be appreciated! I bought a Henry Hoover from Very.co.uk 6 weeks ago and this morning while hoovering the hose came detached from the nossle!! I had my last Henry @ 10 years! Does anyone know if they will replace it thanks!

JJ_Egan

Ask Hoover first .

Hermione_Granger

JJ_Egan said:

Ask Hoover first .

They would be better off asking Numatic, the manufacturers of Henry vacuum cleaners.

JJ_Egan

Not Henry Hoover then ,or did he just make dams ?

donnac2558

Some call all vacuums Hoovers/    I always did but now I actually do own a Hoover branded.

theonlywayisup

Hermione_Granger said:

JJ_Egan said:

Ask Hoover first .

They would be better off asking Numatic, the manufacturers of Henry vacuum cleaners.

As it is 6 weeks from purchase, they would be 'better' asking the retailer; Very.

That said, I don't know if a Henry hose should disconnect from the 'nossle!!' [sic]' and how easily it can be rectified.

Fosterdog

Depending on how it's become detached it can be quite common and just needs to be "screwed" back into place, the hose is spiralled like the threads on a screw and it can unscrew as you move the vacuum around.

oldagetraveller1

JJ_Egan said:

Not Henry Hoover then ,or did he just make dams ?

No he didn't, it was named after him.

Or more likely his brother Herbert.

Formerly Boulder Dam.

JosephK

As Fosterdog says. We've had a Henry for a few years and it occasionally the hose becomes detached after some over-enthusiastic hauling around. It's a two minute job to screw it back into place.

JJ_Egan

oldagetraveller1 said:

Or more likely his brother Herbert.

Formerly Boulder Dam.

I see Herbert as in son of Henry of Highclere .