Coronavirus: The latest from MSE
The official MSE guides: UPDATED MSE Coronavirus Guides
FURLOUGH & ANNUAL LEAVE FAQ
REGULATOR LIFTS RESTRICTIONS ON WIRECARD
FURTHER HELP FOR OVERDRAFTS, LOANS AND CREDIT CARDS CONFIRMED
Vehicle Distance Sale
I did on 19/03/2020 take delivery of a Vw Touareg from from Swansea Volkswagen. I paid the car via bank transfer in full and did not take finance of any kind. I was unhappy with the car for several reasons an on Tue 24/03/2020 @11:38am i sent an email to Simon Lawton used sales manager at the supplying dealer Swansea Volkswagen and informed him that i wished to exercise my right to return the var under distance selling regulations. This was done well within the 2 week period given under distance sales. I had no response to my email. I did then on Wed 29/04/2020 @ 16:38pm send another email as a follow up to my initial email to which again i have had no response. I believe Swansea Volkswagen went into lockdown on 24/03/2020 and subsequently closed the dealership. My question is despite being outwit the two weeks at this point do my rights still stand ?