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Do I Need The Packaging?

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  • shaun_from_Africa
    shaun_from_Africa Posts: 12,858 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Rlowery said:
    Vape was a £80+ model that she got during a Black Friday sale. She paid £35.
    Even at that price, I would expect it to last a year. 
    Forget the £80+ price. It's only the actual price paid that's relevant.
    6 months use from a £35 item that will contain a very cheap and low quality rechargeable battery and other electronic or electrical bits isn't IMO too bad, and I think you would be wasting time and effort to try to get a resolution under the Consumer rights act.
    You may have to show that the failure was because of a manufacturing defect and even if this was possible, the retailer would probably offer a partial refund. 
    How much is a 6 month old vape that initially cost £35 worth?
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