Return flight cancelled

Marshy1

My eldest is in the states and his return flight was cancelled last week. The flight company say I can rebook it and I have until the end of November to do so. I'm curious if this is the best option, it seems decent of course, but wondered if there were risks about the company going out of business before I rebook and this affecting my rights for a rebooking? 

Life__Goes__On

Who is it with,  and what method of payment used?

bradders1983

And did he make any attempt to get home when the Government advised all UK residents to get back before borders closed and flights were canned?

Marshy1

Booked with Flight Centre and paid with credit card, flights were with Virgin Atlantic

Marshy1

bradders1983 said:

And did he make any attempt to get home when the Government advised all UK residents to get back before borders closed and flights were canned?

Thanks, very helpful... 

mattyprice4004

Marshy1 said:

bradders1983 said:

And did he make any attempt to get home when the Government advised all UK residents to get back before borders closed and flights were canned?

Thanks, very helpful... 

I think it's quite a pertinent point - this really isn't the time to be travelling, he could have done the journey with much less stress when the Government asked people to. 

Life__Goes__On

Marshy1 said:

Booked with Flight Centre and paid with credit card, flights were with Virgin Atlantic

Best option is to either rebook  (still covered under S75 on credit card)  or get a refund back onto card.
A voucher is the risky option.

Marshy1

mattyprice4004 said:

Marshy1 said:

bradders1983 said:

And did he make any attempt to get home when the Government advised all UK residents to get back before borders closed and flights were canned?

Thanks, very helpful... 

I think it's quite a pertinent point - this really isn't the time to be travelling, he could have done the journey with much less stress when the Government asked people to. 

Mmmm OK, did you actually read the question? Not that it's of relevance to answering my question, but he's at uni over there and has been on lockdown on campus... Perfectly safe and no risk to his health... The risk now is to the money on his flight, hence why I was asking the forum for some advice 

Marshy1

Life__Goes__On said:

Marshy1 said:

Booked with Flight Centre and paid with credit card, flights were with Virgin Atlantic

Best option is to either rebook  (still covered under S75 on credit card)  or get a refund back onto card.
A voucher is the risky option.

Thank you for the steer... As a follow up question, although we haven't been offered vouchers per se, does the scenario of having until the end of November to rebook effectively mean the same as being issued vouchers with a use by date? 

Life__Goes__On

At the moment your product is still the cancelled  flight and it will stay that way until you either get a refund, a voucher,  or swap to another ticket.