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Unable to verify ID on Gov Gateway

Wraya
Wraya Posts: 17 Forumite
10 Posts First Anniversary
in Coronavirus Board
I created a Govt Gateway account last week in readiness to claim SEISS. I am unable to verify my id on HMRC page and the webchat is totally unhelpful . Can anyone help me. Apologies if this is not posted correctly.

Comments

  • dunstonh
    dunstonh Posts: 121,215 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    Post it in the tax section as its not a CV related question and you may find more people there to help.  Its very easy for threads to go missing quickly in this section due to volume.
    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
  • lindajanepoulson
    lindajanepoulson Posts: 12 Forumite
    First Post
    Where is the tax section please on this forum. I'm intrested to hear replies to this question 
  • Jeremy535897
    Jeremy535897 Posts: 10,808 Forumite
    10,000 Posts Sixth Anniversary Photogenic Name Dropper
    https://forums.moneysavingexpert.com/categories/cutting-tax
  • plodder11
    plodder11 Posts: 1 Newbie
    First Post
    edited 13 May 2020 at 9:27PM
    Wraya said:
    I created a Govt Gateway account last week in readiness to claim SEISS. I am unable to verify my id on HMRC page and the webchat is totally unhelpful . Can anyone help me. Apologies if this is not posted correctly.
    Go to Experian , sign up for the free one month trial. Download your credit report or have it open on another computer , then select the option on the Gateway registration site  that allows you to answer questions about your financial history ,you need experian as it will ask very specific questions like , when did you last take out a store card etc 
  • suki1964
    suki1964 Posts: 14,313 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    dunstonh said:
    Post it in the tax section as its not a CV related question and you may find more people there to help.  Its very easy for threads to go missing quickly in this section due to volume.
    It is a covid related question, its to claim SEISS
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