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Oasis return advice
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nikki74
Posts: 1 Newbie
Hi, I posted back a return to Oasis on the 14th April (I have proof of postage). They went into administration on the 15th April. However, I have Royal Mail Track and Trace evidence that they accepted the return on the 17th April. I believe they never should have done this and should have declined the parcel so it would have been sent back to me, given it was clearly after the 15th. Since then, I have asked them to refund or send the parcel back to me but they have declined. I have tried to claim via my credit card provider but they have also declined. It's one thing to not get the money back for items I still have in my possession and could resell or donate, but I feel that it is wrong and dishonest for them to take the items back and not refund or send them back as they are doubling up their money. I have also filed a claim with Deloitte, their administration handler, but Oasis have indicated not to expect much and could take up to 6 months. Any thoughts or advice on what else I can do? Thanks
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