Urgent PCN - Euro Car Parks - Please help!

Scrapit

Here it is. I hope it ends well.
Another euro car parks one coincidentally:
https://forums.moneysavingexpert.com/discussion/6141466/euro-car-parks-popla-appeal-please-help

D_P_Dance

 Im not sure that was the best advice,

IMO it is apposite on this forum which is part of MONEY SAVING EXERT. 

If you want advice about anxiety, penuary,  mental illness, wellness,  etc., go elsewhere  

MistyZ

Coupon-mad said:

Complain to the retailer if there is one.

When exactly was the incident?  The NTK is deemed received at the earliest on 1st May.

Appeal in Dad's name as per the NEWBIES thread and give your address and email so he doesn't get bothered by the letters, as long as you have a different address. Then they CAN'T pay it and you can honestly say to your parents that you are dealing with it and they'll likely hear no more.

KitikatStrider, you've already appealed is that so?  I guess you've therefore already given ECP your parents' address?  Not necessarily a problem, just that it's best if all the key facts are clearly outlined here.  

There is really no need to worry.  Have you been reading other ECP threads?  The more you know, the better you'll feel I reckon.  

So was this a car park that serves a retail outlet?  The complaint to retailer should be done as soon as possible.  Do not bother with Customer Services - you need to go as high as possible i.e. manager followed by rapid escalation to CEO if no joy.  

If the car park is not owned by a retail outlet it will be owned or managed by a company.  Googling is the best way to find out which one & their email address but come here for assistance if it proves tricky to identify them.  

Mitigating circumstances are relevant in the landowner complaint only.  So the complaint / request for cancellation to landowner should outline all relevant circumstances e.g. if parents are very elderly, are disabled, if there were queues or other unexpected issues that delayed them.  

Please do ask for more help or clarification here if required.  Keep your thread going if it helps, don't be deterred from doing so by any sideshows.

Scrapit

D_P_Dance said:

 Im not sure that was the best advice,

IMO it is apposite on this forum which is part of MONEY SAVING EXERT. 

If you want advice about anxiety, penuary,  mental illness, wellness,  etc., go elsewhere  

We are all entitled to our opinions.

And agreed, mental wellbeing problably is best covered elsewhere

KitikatStrider

MistyZ said:

KitikatStrider, you've already appealed is that so?  I guess you've therefore already given ECP your parents' address?  Not necessarily a problem, just that it's best if all the key facts are clearly outlined here.  

There is really no need to worry.  Have you been reading other ECP threads?  The more you know, the better you'll feel I reckon.  

So was this a car park that serves a retail outlet?  The complaint to retailer should be done as soon as possible.  Do not bother with Customer Services - you need to go as high as possible i.e. manager followed by rapid escalation to CEO if no joy.  

If the car park is not owned by a retail outlet it will be owned or managed by a company.  Googling is the best way to find out which one & their email address but come here for assistance if it proves tricky to identify them.  

Mitigating circumstances are relevant in the landowner complaint only.  So the complaint / request for cancellation to landowner should outline all relevant circumstances e.g. if parents are very elderly, are disabled, if there were queues or other unexpected issues that delayed them.  

Please do ask for more help or clarification here if required.  Keep your thread going if it helps, don't be deterred from doing so by any sideshows.

Thanks for the reply MistyZ!

I have already appealed, that's correct. Unfortunately yes I had given them my parents' address but no matter as I will be staying with them for a while and have told them to forward all the letters to me once I move back to my place after lockdown.

I've read many other ECP threads - especially the one about the FOI that ECP doesn't go to court!

It is a car park on the side of a shopping centre but I'm having trouble finding through Google who owns it. The store that comes up as owning the site is actually quite far away from the CP and the website I am getting it from looks rather outdated as if it hasn't been updated in a while. Is the only way to get the title register?

I have written to our MP and am planning to use a similar format for the landowner complaint once I identify who the landowner is.

Thank you for the reassurance :-)

MistyZ

KitikatStrider said:

It is a car park on the side of a shopping centre but I'm having trouble finding through Google who owns it. The store that comes up as owning the site is actually quite far away from the CP and the website I am getting it from looks rather outdated as if it hasn't been updated in a while. Is the only way to get the title register?

I have written to our MP and am planning to use a similar format for the landowner complaint once I identify who the landowner is.

You can find the landowner from Land Registry, I believe it costs a fiver or less.  However might be quicker to persevere with the online search for a little while.  

Which car park was this?  It's okay to say that.

Scrapit

KitikatStrider said:

MistyZ said:

KitikatStrider, you've already appealed is that so?  I guess you've therefore already given ECP your parents' address?  Not necessarily a problem, just that it's best if all the key facts are clearly outlined here.  

There is really no need to worry.  Have you been reading other ECP threads?  The more you know, the better you'll feel I reckon.  

So was this a car park that serves a retail outlet?  The complaint to retailer should be done as soon as possible.  Do not bother with Customer Services - you need to go as high as possible i.e. manager followed by rapid escalation to CEO if no joy.  

If the car park is not owned by a retail outlet it will be owned or managed by a company.  Googling is the best way to find out which one & their email address but come here for assistance if it proves tricky to identify them.  

Mitigating circumstances are relevant in the landowner complaint only.  So the complaint / request for cancellation to landowner should outline all relevant circumstances e.g. if parents are very elderly, are disabled, if there were queues or other unexpected issues that delayed them.  

Please do ask for more help or clarification here if required.  Keep your thread going if it helps, don't be deterred from doing so by any sideshows.

Thanks for the reply MistyZ!

I have already appealed, that's correct. Unfortunately yes I had given them my parents' address but no matter as I will be staying with them for a while and have told them to forward all the letters to me once I move back to my place after lockdown.

I've read many other ECP threads - especially the one about the FOI that ECP doesn't go to court!

It is a car park on the side of a shopping centre but I'm having trouble finding through Google who owns it. The store that comes up as owning the site is actually quite far away from the CP and the website I am getting it from looks rather outdated as if it hasn't been updated in a while. Is the only way to get the title register?

I have written to our MP and am planning to use a similar format for the landowner complaint once I identify who the landowner is.

Thank you for the reassurance :-)

Land regestry will charge you 3 quid to find out who owns it and 3 quid for a plan(drawing).

Le_Kirk

You could try the local council to see who pays the non-domestic business rates.

Coupon-mad

have told them to forward all the letters to me once I move back to my place after lockdown.
You know they won't YOU KNOW they will pay.

Change the address for service by emailing 'as Dad' and stating -with his permission - that his address for service is in fact (your address) and use that at POPLA stage with a throwaway email in his name but to an account that YOU check, not Dad.