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SSE SMART METER DISPLAY QUERY

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Phil_GT
Phil_GT Posts: 196 Forumite
Part of the Furniture 100 Posts Combo Breaker
Hi there all.
Hope you can help, i'm noticing a weird issue with my smart meter display, the electric energy usage is correct.
However the gas energy seems to be showing in MW,  Currently 1.66MW with a running total of 91.6MWh.
This is clearly wrong as though it is showing the wrong unit of measurements.
This has been happening for a while.
My bills are as expected and not through the roof.
I've pulled the battery and restarted the unit, but should this not be showing Kw? 
I doubt im using 1.66Mw, with only a boiler pilot light lit.
Any help would be appreciated.
Thanks
Phil.

Comments

  • Hi,
    I think you mean the IHD, in house display, you should always take your readings from your actual meter.
  • Phil_GT
    Phil_GT Posts: 196 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    The readings are the same as the in house displays readout.
    I check that often
    Query is should the display for gas be showing in MW
    Currently 1.54MW with no gas running (Bar back boiler pilot)
  • Phil_GT
    Phil_GT Posts: 196 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    Where as currently electric is showing 520W which i believe to be accurate

  • Gerry1
    Gerry1 Posts: 10,848 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    edited 12 May 2020 at 3:45PM
    Are you sure the gas meter on the wall is showing MW/MWh rather m3 ?  Gas meters measure volumes, at least the traditional ones do.
  • Phil_GT
    Phil_GT Posts: 196 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    The gas meter reading is 4129.083 M3 (both on the IHD and the meter itself.
    The IHD linked to the meter is showing 96.3MWh for todays usage alone
    Strangely i left the battery off and when it booted up, it was showing 9.25Kwh for a few seconds, then jumped back to 96.3MWh.
    I suspect something is getting lost in translation on the IHD, but unsure how to resolve it.
    Ive reset the IHD to defaults and it repaired to the meters but still showing wrong...
  • Gerry1
    Gerry1 Posts: 10,848 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    £475 for this smart meter rubbish  - and it doesn't even work properly ! 
  • Phil_GT
    Phil_GT Posts: 196 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    You had to pay for one, thought they were free?
  • MWT
    MWT Posts: 10,196 Forumite
    10,000 Posts Fifth Anniversary Name Dropper
    Phil_GT said:
    You had to pay for one, thought they were free?
    The exact cost of the meter installation is debatable, but the point is that there is a non-zero cost obviously and that cost is being paid by the suppliers so it forms a part of their operating costs that have to be covered by their revenue.
    Their revenue comes from their customers (us) so we pay that cost albeit indirectly through our energy bills...
  • binao
    binao Posts: 666 Forumite
    Fifth Anniversary 500 Posts Name Dropper
    Smart Meters come off the back of a lorry, well, van.  :smiley:

    MWh = milli,  may be Mega!!!
    Pilot light, could be milli, normally m!!!!

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