We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide
MSE Experian credit file
wills737
Posts: 2 Newbie
Hi, I’ve been using the MSE Experian credit file since it began, now, all of a sudden it can’t confirm my identity! I’ve not moved or had any changes to circumstances it’s just suddenly stopped. Is there anyway I can sort this? Experian aren’t interested, they’ve not replied to any of my emails and when I go on their website they want to charge me £15 a month to have a look at what I’ve been looking at for free for years!
0
Comments
-
Have you tried submitting a formal complaint to Experian? I had to do it three times but eventually someone responded.1
-
Have you tried submitting a formal complaint to Experian? I had to do it three times but eventually someone responded.0
-
I’ve emailed them twice but I now think formal complaint is the way forward, I don’t understand how the sudden we can’t confirm identity has happened having no change in circumstances though after all these years.0
-
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 353.7K Banking & Borrowing
- 254.2K Reduce Debt & Boost Income
- 455.2K Spending & Discounts
- 246.8K Work, Benefits & Business
- 603.3K Mortgages, Homes & Bills
- 178.2K Life & Family
- 260.9K Travel & Transport
- 1.5M Hobbies & Leisure
- 16K Discuss & Feedback
- 37.7K Read-Only Boards