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MSE Experian credit file
wills737
Posts: 2 Newbie
Hi, I’ve been using the MSE Experian credit file since it began, now, all of a sudden it can’t confirm my identity! I’ve not moved or had any changes to circumstances it’s just suddenly stopped. Is there anyway I can sort this? Experian aren’t interested, they’ve not replied to any of my emails and when I go on their website they want to charge me £15 a month to have a look at what I’ve been looking at for free for years!
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Comments
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Have you tried submitting a formal complaint to Experian? I had to do it three times but eventually someone responded.1
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Have you tried submitting a formal complaint to Experian? I had to do it three times but eventually someone responded.0
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I’ve emailed them twice but I now think formal complaint is the way forward, I don’t understand how the sudden we can’t confirm identity has happened having no change in circumstances though after all these years.0
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