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Supplier terminating contract but keeping our deposit?

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  • DoaM
    DoaM Posts: 11,863
    10,000 Posts Fifth Anniversary Name Dropper Photogenic
    Forumite
    You also get Litigant In Person costs of up to £95 (full days rate) plus travel costs to/from court for the hearing (should you win).
  • Thank you everyone, I'll send a 'letter before action' on Thursday if I don't receive a response. Should I send multiple letters to every address I have have for him, or just follow up with an email saying a letter has been sent to 'X Address', or both?
  • steampowered
    steampowered Posts: 6,176
    Part of the Furniture 1,000 Posts Name Dropper
    Forumite
    I would send just the one letter to the address which you think is the "right" address - i.e. where you would serve legal proceedings if it got to that. Have a read of your T&Cs/contract to see if they say anything about service of notices. If in doubt, send it to the address the business is trading from.

    Perhaps also send a scanned copy or photo of the letter by email saying "Please see attached" to ensure they get it - just so they can't say later they weren't aware because they didn't pick up post due to Covid-19. 
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