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Defer Holiday Balance payment?

WSforever
WSforever Posts: 89 Forumite
Part of the Furniture 10 Posts
edited 19 May 2025 at 3:45PM in Coronavirus Board
I am due to make the final balance payment on a package holiday next week. For travel end of July.
Should I make the payment or not?
Or should I request to defer the final balance payment?

Comments

  • bradders1983
    bradders1983 Posts: 5,684 Forumite
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    You can ask, you may not get.
  • Browntoa
    Browntoa Posts: 49,619 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Fail to pay may be construed as a cancellation. 

    Is it TUI ?
    Ex forum ambassador

    Long term forum member
  • Life__Goes__On
    Life__Goes__On Posts: 2,746 Forumite
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    WSforever said:
    Should I make the payment or not?
    Do you want to go or not?
    New User name as MSE gave me a number in my old one.
    " I am not a number! I am a free man!"

  • Streaky_Bacon
    Streaky_Bacon Posts: 656 Forumite
    Fifth Anniversary 500 Posts Name Dropper
    edited 11 May 2020 at 12:50PM
    If you are not comfortable paying the balance, you could tell them, in writing, that:
    1) Due to current travel restrictions you do not believe that they will be able to perform their obligations under the contract.
    2) You have deferring paying the balance, until the situation changes or they can explain how they intend to perform their obligations.
    3) It is not your intention to cancel the contract, and they should not infer that the delayed payment is a cancellation.
    4) To fulfill the legal obligation of both parties to limit any losses, you give permission for them to cancel the contract and return all sums paid, and point out that this would enable them to resell the package should the opportunity do so arise.
    Ask them to respond with their position, including how they intend to fulfill the obligations, and say that you will review your position upon receipt.
  • bradders1983
    bradders1983 Posts: 5,684 Forumite
    1,000 Posts Third Anniversary Name Dropper
    If you are not comfortable paying the balance, you could tell them, in writing, that:
    1) Due to current travel restrictions you do not believe that they will be able to perform their obligations under the contract.
    2) You have deferring paying the balance, until the situation changes or they can explain how they intend to perform their obligations.
    3) It is not your intention to cancel the contract, and they should not infer that the delayed payment is a cancellation.
    4) To fulfill the legal obligation of both parties to limit any losses, you give permission for them to cancel the contract and return all sums paid, and point out that this would enable them to resell the package should the opportunity do so arise.
    Ask them to respond with their position, including how they intend to fulfill the obligations, and say that you will review your position upon receipt.
    Thats all very good but I doubt he would get a reply before next week at this rate.
  • WSforever
    WSforever Posts: 89 Forumite
    Part of the Furniture 10 Posts
    Thanks for all responses. 
    Don't really want to go at the moment, but given how fast the situation changes, the end of July may be a different proposition. But not in a position next week to make that decision. Hence my request to delay that final payment.
  • Streaky_Bacon
    Streaky_Bacon Posts: 656 Forumite
    Fifth Anniversary 500 Posts Name Dropper
    edited 11 May 2020 at 1:20PM
    Thats all very good but I doubt he would get a reply before next week at this rate.
    Yes, very unlikely, so the OP has three choices really
    1) Pay the balance
    2) Don't pay the balance
    3) Don't pay the balance but attempt to communicate and negotiate in good faith with the supplier, make it clear that they do not intend to cancel, offer to help limit any losses to the supplier and, perhaps more importantly, be able to show that they attempted to do so.
    Unless they are happy to do 1) then 3) is much better than 2).


  • I’d pay as not paying may be considered as cancelling. Also if they cancel you are entitled (entitled is different to actually getting it) to a full refund (under package holiday regs).
  • Streaky_Bacon
    Streaky_Bacon Posts: 656 Forumite
    Fifth Anniversary 500 Posts Name Dropper
    edited 11 May 2020 at 2:19PM
    GabiB said:
    I’d pay as not paying may be considered as cancelling. Also if they cancel you are entitled (entitled is different to actually getting it) to a full refund (under package holiday regs).
    Not paying the balance cannot be considered as the OP cancelling the contract.
    Suppliers do, however, typically attempt to reserve the right to cancel the contract themselves, and keep the deposit, if the consumer doesn't pay on time.
    Whether the supplier decides to go that route is up to them. All the OP could do is show that they tried to negotiate in good faith.
    Whether the supplier wishes to forego the balance, in the hope of selling the package again and keeping the deposit, will be a business decision for them. Whether it is reasonable for them to keep the deposit in that situation will be for somebody else to decide.
    As you say being legally entitled to something is not the same as successfully enforcing that entitlement, so any balance paid is put at risk.
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