Changing bank details for state pension

Cobbler_tone

eskbanker said:

Cobbler_tone said:

noh said:

You have to phone the pension service. there is no online option.

Whilst you can pay for your ice cream with a tap of the watch.....

I understand the need for 'traditional' methods for those less electronically literate but it is 2025!
My folks won't do, nor trust direct debits.

It is indeed 2025, rather than 2020, when that quoted comment was posted!  As above, this can now be dealt with online....

That's a good spot but TBF I could buy my ice cream on my watch in 2015 

eskbanker

Cobbler_tone said:

eskbanker said:

Cobbler_tone said:

noh said:

You have to phone the pension service. there is no online option.

Whilst you can pay for your ice cream with a tap of the watch.....

I understand the need for 'traditional' methods for those less electronically literate but it is 2025!
My folks won't do, nor trust direct debits.

It is indeed 2025, rather than 2020, when that quoted comment was posted!  As above, this can now be dealt with online....

That's a good spot but TBF I could buy my ice cream on my watch in 2015 

Anyone expecting monolithic bureaucracies (such as vast government agencies) to be at the forefront of technological innovation is always likely to be disappointed....

Cobbler_tone

eskbanker said:

Cobbler_tone said:

eskbanker said:

Cobbler_tone said:

noh said:

You have to phone the pension service. there is no online option.

Whilst you can pay for your ice cream with a tap of the watch.....

I understand the need for 'traditional' methods for those less electronically literate but it is 2025!
My folks won't do, nor trust direct debits.

It is indeed 2025, rather than 2020, when that quoted comment was posted!  As above, this can now be dealt with online....

That's a good spot but TBF I could buy my ice cream on my watch in 2015 

Anyone expecting monolithic bureaucracies (such as vast government agencies) to be at the forefront of technological innovation is always likely to be disappointed....

Agreed. Wouldn’t surprise me if Apple have some shoddy IT systems. I work for one of the most successful companies in the country and some of ours are seriously outdated.