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UK Hotel Holiday

Cher57
Cher57 Posts: 2 Newbie
First Post
edited 19 May 2025 at 3:45PM in Coronavirus Board
I’ve booked a 2-week hotel holiday in Devon for myself and my elderly mother on 19th June this year and on booking, the hotel’s terms and conditions state that my deposit is ‘non-refundable’. However, Mr Johnson has announced today that hotels will not re-open until July so where do I stand legally? Can I ask for my deposit to be refunded to me under these conditions? Your your advice would be greatly appreciated. Thank you. 

Comments

  • Thrugelmir
    Thrugelmir Posts: 89,546 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    There's no certainty that hotels will reopen in July. Speak to the hotel concerned to discuss the options. 
  • Autumn868
    Autumn868 Posts: 66 Forumite
    Sixth Anniversary 10 Posts Name Dropper Combo Breaker
    Premiere Inn's website states that they are re-opening on 26th May....

  • Thrugelmir
    Thrugelmir Posts: 89,546 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Autumn868 said:
    Premiere Inn's website states that they are re-opening on 26th May....

    At the moment. Is a Sunday and BJ only spoke a few hours ago with more detail to follow. 
  • Cher57
    Cher57 Posts: 2 Newbie
    First Post
    Thank you for your replies. I have received a very courteous response from the hotel who have confirmed that all deposits are being refunded. 
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