Self employed grant

thetoothfairy

I meet all the criteria and can't for the life of me understand why the online tool is saying I'm ineligible. 

I've requested a review - has anyone else had this and have you had the outcome?

or is there someone we can call?! I called the general HMRC helpline and they agreed I should be eligible!!

Are there any hidden criteria?

Jeremy535897

Try again on Monday. You are not alone:
https://www.moneysavingexpert.com/news/2020/05/hundreds-report-issues-with-hmrc-self-employed-support-scheme-to/

thetoothfairy

Thanks I hadn't seen that, although it's worrying that HMRC reckon it's all working fine with no glitches 

[Deleted User]

I received my letter, earlier in the week, and registered with the Government Gateway, as asked to, and was informed that I was eligible after i'd fed in all the details it asked for, it was far simpler than I ever imagined it was going to be !

At which stage did you get told you weren't eligible ?

thetoothfairy

Well I haven't received a letter but saw that the online tool was available to fill in to see if a person is eligible or not - comes back saying not but you can ask for a review 

[Deleted User]

I understood they would contact you if you are eligible.

Jeremy535897

Catsacor said:

I understood they would contact you if you are eligible.

The online tool is a way to check eligibility, and gives a time at which a claim may be made, to spread the claims over a few days rather than having everyone apply at once. Unfortunately it does not always seem to give the right answer.

thetoothfairy

That's right - the tool is bona fide but I cannot believe it is accurate as I meet all the criteria! 

thetoothfairy

I tried again today and it's now saying I'm eligible- I hope so!!!

Jeremy535897

Thanks for letting us know. Good luck.