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I can't get any financial help

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  • calcotti
    calcotti Posts: 15,696 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Sjgannon said:
    I signed into my UC account and they have made the decision I think because of my husbands income. I applied for UC and ESA and they have minused that based on what my husband earnt last month. Last month my husband worked extra shifts so his wage was a little higher than normal around 1500 before tax. 
    So if your husband gets a lower wage next month you may get some UC. Look at the calculation to see how it was done and you should be able to see whether that is the case. Based on what you have said I can't see on what basis you qualify for ESA but no doubt DWP will determine that in due course.
    Information I post is for England unless otherwise stated. Some rules may be different in other parts of UK.
  • Dr_Crypto
    Dr_Crypto Posts: 1,211 Forumite
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    Obesity and T2 diabetes, while increasing your risk, doesn't mean you need to shield or make you very high risk. Unless your doctor has advised you shield for other reasons. 
  • Not everyone who should receive a letter has received one.   The database is unreliable/incomplete.

    OP, why don't you try talking to your GP about your specific situation and see if they think you should be shielding?   And if they say you should be, they can write you a letter.   This will help your claim for SSP.
  • suki1964
    suki1964 Posts: 14,313 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic

    If your employer refuses to pay your sick pay

    If you’re not getting the pay you’re entitled to, for example if your employer says they can't afford to pay, you can take steps to get the money you’re owed.

    If you think you’re entitled to statutory sick pay but your employer says you're not and refuses to pay it, you should contact HM Revenue and Customs (HMRC) or HMRC's Statutory Payments Disputes Team.

    HMRC employees’ enquiry line

    Telephone: 0300 200 3500
    Textphone: 0300 200 3212
    Open Monday to Friday, 8am to 5pm.

    HMRC Statutory Payments Disputes Team

    Telephone: 03000 560630

    Calls can cost up to 12p a minute from landlines, and between 3p and 45p a minute from mobiles.

    If you need more help at any stage, contact your nearest Citizens Advice

  • calcotti
    calcotti Posts: 15,696 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    edited 10 May 2020 at 7:34AM
    calcotti said:
    Sjgannon said:
    No not had a letter.
    Then you are shielding because you chose to do so and i'm unsure if you're entitled to SSP because of that.
    No they're not - in those circumstances it isn't 'shielding'.

    Self isolating through choice then? So not entitled to SSP?
    Sorry if my previous post came across as blunt but in this case the terminology matters. My understanding is as follows.
    Self-isolating strictly refers to those who have coronavirus symptoms or live with someone who has.
    Social distancing refers to what everybody has been advised to do with the 'vulnerable' strongly advised to do so.
    Shielding refers to the extremely vulnerable who should have received a letter advising them to shield themselves.

    Those who are self isolating are entitled to SSP. Those who are shielding are entitled to SSP. In both cases this only applies if there is not work available for them to carry out from home (apart from those self isolating who are actually ill). Those who have decided to stay home in response to social distancing guidance are not, nor are people who say home because they live in a house with someone who is shielding.

    Information I post is for England unless otherwise stated. Some rules may be different in other parts of UK.
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