Iglu cruise and Marella cruises

philip07
philip07 Posts: 1 Newbie
edited 19 May at 4:45PM in Coronavirus Board
i booked a cruise through Iglu cruises for a cruise for a  Marella cruise which was cancelled on 8 April departing 09 May ,so looked up a replacement  cruise in September but not prepared to pay the price increase for a lower grade cabin and no hotel stay so let Iglu cruises  know on 09 April that I wish to have a full refund .I paid for the cruise to Iglu so do I now go after Iglu or Marella /Tui for my refund 
I have phoned Iglu sent emails and have had no reply or response  from them since 9 April ,so as I paid the money to Iglu as agents for Tui Marella cruises who do I chase .thanks 

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