Can't log in to Virgin Money

Growingold

Can't log in to Virgin Money today (savings) .  Authentication code not being received.  Is anyone else having this problem?  

SFindlay

Growingold said:

Can't log in to Virgin Money today (savings) .  Authentication code not being received.  Is anyone else having this problem?  

Just logged in no problems. 

RG2015

I had this a few weeks ago and did not receive a code by text. I then tried again and realised that I had entered an incorrect password on the previous page. I would have not have expected to be told they were sending a code if I had incorrectly entered my password.

PS. Just logged in without any problems.

Growingold

RG2015 said:

I had this and did not receive a code by text. I then tried again and realised that I had entered an incorrect password on the previous page. I would have not have expected to be told they were sending a code if I had incorrectly entered my password.

No correct password, double checked on second attempt.  Expect I'll have to wait until Monday and ring them doubt anyone there today.

Growingold

Growingold said:

RG2015 said:

I had this and did not receive a code by text. I then tried again and realised that I had entered an incorrect password on the previous page. I would have not have expected to be told they were sending a code if I had incorrectly entered my password.

No correct password, double checked on second attempt.  Expect I'll have to wait until Monday and ring them doubt anyone there today.

Problem solved .  Thanks for jogging my memory.   Had amended my password the other day and completely forgot after so long entering the old one on their system.  Thank you.

frugalmacdugal

Growingold said:

Growingold said:

RG2015 said:

I had this and did not receive a code by text. I then tried again and realised that I had entered an incorrect password on the previous page. I would have not have expected to be told they were sending a code if I had incorrectly entered my password.

No correct password, double checked on second attempt.  Expect I'll have to wait until Monday and ring them doubt anyone there today.

Problem solved .  Thanks for jogging my memory.   Had amended my password the other day and completely forgot after so long entering the old one on their system.  Thank you.

Hi,

the problem might be something to do with your username. 

RG2015

frugalmacdugal said:

Growingold said:

Growingold said:

RG2015 said:

I had this and did not receive a code by text. I then tried again and realised that I had entered an incorrect password on the previous page. I would have not have expected to be told they were sending a code if I had incorrectly entered my password.

No correct password, double checked on second attempt.  Expect I'll have to wait until Monday and ring them doubt anyone there today.

Problem solved .  Thanks for jogging my memory.   Had amended my password the other day and completely forgot after so long entering the old one on their system.  Thank you.

Hi,

the problem might be something to do with your username. 

What a coincidence! My password is also Growingold.

xylophone

My password is also Growingold.

Not Growin' gold?   The magic money tree? 

Wild1

Any one having trouble logging in to Virgin money over the last couple of days - the site isn't responding properly

colsten

No probs for me with online banking or with the app. Have you tried different browsers, have you tried clearing your browser cache and cookies, have you tried the app? 

Stonesmike

I had this problem last week, no number coming through on my phone. Quick phone call and a reset of password, did the trick.