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Business lender broke repayment agreement.

In March, I had 6 months left of a small business loan, but with the current situation I asked if I could make 50% payments for 2 months while we found out what was going to happen with working ect. They happily agreed and took the 50% payment in April, then I received an email early last week, followed by a phone call, confirming that the plan was still in place for May's payment, 2 days later they took full payment. I contacted them straight away and they said they would refund the difference, but I've heard nothing since. I emailed and the reply I got was that they are busy. Where do I stand with this? 

Comments

  • Jeremy535897
    Jeremy535897 Posts: 10,808 Forumite
    10,000 Posts Sixth Anniversary Photogenic Name Dropper
    You will have to keep chasing them.
  • MsB_77
    MsB_77 Posts: 3 Newbie
    Fifth Anniversary Combo Breaker First Post
    Yeah, kind of gathered that myself, but what I wanted to know was do they have to pay me back as they only took the amount listed in our loan agreement.
     
  • John_
    John_ Posts: 925 Forumite
    500 Posts Name Dropper
    No, they don’t have to, you’ll be relying on them playing nicely here, so don’t go in all guns blazing.
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