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Do insurance cover loss due to exchange rate?

iainfitzy
iainfitzy Posts: 216 Forumite
Part of the Furniture 100 Posts Combo Breaker
edited 19 May 2025 at 4:44PM in Coronavirus Board
As part of a wider trip to South Africa we had a safari booked. It was paid in Rand - due to exchange rate fluctuation we have lost around £600 when they provided a refund. Tried and failed to get through to Insurance company - so wondering if anyone had experienced similar?
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Comments

  • bradders1983
    bradders1983 Posts: 5,684 Forumite
    1,000 Posts Third Anniversary Name Dropper
    I think I remember your thread from the other week.

    Sadly this is just part of international currency exchange and this was explained to you at the time. No insurance would cover this as far as I know.
  • Aylesbury_Duck
    Aylesbury_Duck Posts: 16,478 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    I can't see how this would be covered.  Just one of those unfortunate things, I'm afraid.  On the flip side, what would you have done if currency fluctuation had gone the other way and you were £600 up?  
  • blindman
    blindman Posts: 5,699 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    iainfitzy said:
    As part of a wider trip to South Africa we had a safari booked. It was paid in Rand - due to exchange rate fluctuation we have lost around £600 when they provided a refund. Tried and failed to get through to Insurance company - so wondering if anyone had experienced similar?
    How was the refund processed?  
    Seems a lot to lose over exchange rates. How much was the Safari?
    Maybe look at how you pay for foreign currency transactions for the future.
    I got a refund of $1000 AUD last month back in ££££'s and the hire car insurers used the historical data on the day I paid that amount.
    Got back what I paid. 
  • Life__Goes__On
    Life__Goes__On Posts: 2,746 Forumite
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    Would have a Chargeback (if available)  for the refund in this case worked better?
    New User name as MSE gave me a number in my old one.
    " I am not a number! I am a free man!"

  • bradders1983
    bradders1983 Posts: 5,684 Forumite
    1,000 Posts Third Anniversary Name Dropper
    edited 7 May 2020 at 11:49AM
    blindman said:
    iainfitzy said:
    As part of a wider trip to South Africa we had a safari booked. It was paid in Rand - due to exchange rate fluctuation we have lost around £600 when they provided a refund. Tried and failed to get through to Insurance company - so wondering if anyone had experienced similar?
    How was the refund processed?  
    Seems a lot to lose over exchange rates. How much was the Safari?
    Maybe look at how you pay for foreign currency transactions for the future.
    I got a refund of $1000 AUD last month back in ££££'s and the hire car insurers used the historical data on the day I paid that amount.
    Got back what I paid. 
    Its in another thread, in the space of 3 months the Rand went up 17% against the Pound. 

    As for if a chargeback would work....well why would this be needed? The hotel/operator was quite happy to refund the same amount back to the OPs card in the local currency (I assume) so they have done absolutely nothing wrong.
  • bagand96
    bagand96 Posts: 6,727 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    In addition, a chargeback simply reverses a charge. If the charge was in a foreign currency, you’d just be reversing the charge in that currency, so would be in the same situation as the refund. 
  • Life__Goes__On
    Life__Goes__On Posts: 2,746 Forumite
    1,000 Posts Third Anniversary Photogenic Name Dropper
    bagand96 said:
    In addition, a chargeback simply reverses a charge. If the charge was in a foreign currency, you’d just be reversing the charge in that currency, so would be in the same situation as the refund. 
    I wouldn't  thought it worked like that.
    Say you a paid $200 and the exchange was 2/1  so £100
    If the exchange went 1/1  and there was a Chargeback on the $200   would be £200
    So the card company would lose £100


    New User name as MSE gave me a number in my old one.
    " I am not a number! I am a free man!"

  • iainfitzy
    iainfitzy Posts: 216 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    I think I remember your thread from the other week.

    Sadly this is just part of international currency exchange and this was explained to you at the time. No insurance would cover this as far as I know.
    Thanks Bradders - apologies completely forgot I had asked before. Now got the refund so confirmed the amount we lost. Agree that is could go both ways - just frustrating.
  • blindman
    blindman Posts: 5,699 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    edited 7 May 2020 at 12:01PM
    iainfitzy said:
    I think I remember your thread from the other week.

    Sadly this is just part of international currency exchange and this was explained to you at the time. No insurance would cover this as far as I know.
    Thanks Bradders - apologies completely forgot I had asked before. Now got the refund so confirmed the amount we lost. Agree that is could go both ways - just frustrating.
    Hi

    Could you have paid via a different channel to avoid this currency fluctuation?
    I use CURVE to pay for foreign transactions, which seems to work well so far.

  • Life__Goes__On
    Life__Goes__On Posts: 2,746 Forumite
    1,000 Posts Third Anniversary Photogenic Name Dropper
    "
    iainfitzy said:
    As part of a wider trip to South Africa we had a safari booked. It was paid in Rand - due to exchange rate fluctuation we have lost around £600 when they provided a refund. Tried and failed to get through to Insurance company - so wondering if anyone had experienced similar?
    What method of payment did you use?
    New User name as MSE gave me a number in my old one.
    " I am not a number! I am a free man!"

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