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Cancelling holiday

kitchenbill
kitchenbill Posts: 4 Newbie
First Post
edited 19 May 2025 at 3:44PM in Coronavirus Board
I am trying to cancel my jet2 holiday, I can not cancel online or by phone as neither option is available, I have tried emailing but no response as yet, can anyone suggest how to proceed.  Thank you
.

Comments

  • Zackisback878
    Zackisback878 Posts: 53 Forumite
    Second Anniversary 10 Posts
    My friend commented on their facebook and eventually got a reply 
  • Browntoa
    Browntoa Posts: 49,619 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Just let them cancel it in the course of time .
    Ex forum ambassador

    Long term forum member
  • Westin
    Westin Posts: 6,427 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    When are you due to travel?    Can you afford to wait if not for a while?
  • Yes I can, but do not want to pay the balance which is due soon, also do not want to travel this year
  • Pollycat
    Pollycat Posts: 36,155 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Savvy Shopper!
    Don't pay the balance and Jet2 will cancel the holiday.
    You'll lose your deposit.
  • Thanks , but if I wait until then the cancellation fees will have gone up because it is less than 70 days to the holiday !!,
  • [Deleted User]
    [Deleted User] Posts: 35,383 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    There won't be any cancellation fees because you won't have cancelled it.
  • By not paying balance due, I will have cancelled the holiday, so penalties will be due
  • Butts
    Butts Posts: 1,296 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    edited 7 May 2020 at 7:02AM
    By not paying balance due, I will have cancelled the holiday, so penalties will be due
    How much have you paid so far - if it's only a few hundred  I'd take the loss in your circumstances.
    It's unlikely they will come after you for any more in the current climate.
    No one can find any Court Cases where they have chased someone for the balance of a deposit or the outstanding amount owing on a holiday.
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