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Refund help.

Shakyx
Shakyx Posts: 5 Forumite
First Post
edited 19 May 2025 at 3:44PM in Coronavirus Board
So if I want to change my Florida holiday to next year, it will cost an extra £1425 to do so but they want £1700 deposit on the day we change dates 😮 work that one out! This also doesn't include the Disney Dining Plan we had already booked, but they won't give a refund,  How do I get a refund? This is with Ocean Florida 

Comments

  • Aylesbury_Duck
    Aylesbury_Duck Posts: 16,294 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Have they cancelled it or are you doing so?
  • Shakyx
    Shakyx Posts: 5 Forumite
    First Post
    No they haven't cancelled it yet & have just told me that it might not even be cancelled but I really don't want to go this year if it's not cancelled.
  • Caz3121
    Caz3121 Posts: 15,906 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Shakyx said:
    No they haven't cancelled it yet & have just told me that it might not even be cancelled but I really don't want to go this year if it's not cancelled.
    have you checked if your travel insurance will cover....eg if FCO guidance still in place for your dates, would they pay out?
  • Life__Goes__On
    Life__Goes__On Posts: 2,746 Forumite
    1,000 Posts Third Anniversary Photogenic Name Dropper
    Shakyx said:
    No they haven't cancelled it yet & have just told me that it might not even be cancelled but I really don't want to go this year if it's not cancelled.
    One thing to think about if you rearrange it for next year,  you won't have any insurance cover for COVID-19.

    New User name as MSE gave me a number in my old one.
    " I am not a number! I am a free man!"

  • Shakyx
    Shakyx Posts: 5 Forumite
    First Post
    One thing to think about if you rearrange it for next year,  you won't have any insurance cover for COVID-19.

    I didn't think of that, Do you think I'm better off waiting for them to cancel & then try for a refund then?
  • Shakyx
    Shakyx Posts: 5 Forumite
    First Post
    have you checked if your travel insurance will cover....eg if FCO guidance still in place for your dates, would they pay out?
    My travel insurance doesn't cover for Covid no, I was hoping the travel agent would just pay out ☹️
  • Life__Goes__On
    Life__Goes__On Posts: 2,746 Forumite
    1,000 Posts Third Anniversary Photogenic Name Dropper
    All I can offer is a personal comment
    If you decide to go and someone has any issues related to COVID-19, then the cost will run into the  thousands if it's bad, could be tens of thousands, you would  most likely need to pay a lump sum before any treatment. Their healthcare is ruthless.
    I wouldn't tell anyone to go or not, it's a personal choice,  but hopefully a more informed choice.
    New User name as MSE gave me a number in my old one.
    " I am not a number! I am a free man!"

  • Shakyx
    Shakyx Posts: 5 Forumite
    First Post
    Thankyou, I know what you are saying is right, my husband is saying the same thing, it's a worry, I just hope they cancel & give me a refund. 
  • veravera123
    veravera123 Posts: 35 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    Can I ask what date you are due to travel ? Ive not heard of Ocean Florida but have they booked everything for you  or do you have paperwork showing another tour operator or suppliers name ? Many tour operators are letting people amend free of charge, so is the extra money they want to charge because the holiday for next year is more expensive or is it amendment fees ? 
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