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Claiming a refund for a Ryanair flight booked via Direct Flights
AlwynP
Posts: 31 Forumite
As soon as I received an e-mail from Ryanair on 21 March I completed their form, e-mailed it back and received an acknowledgement from Ryanair promising that my claim would be processed and that the money would appear in my account within the next 5-7 working days. The only problem with that is that the money will go to Direct Flights not to me although they promised to send me a confirmation e-mail.
It is quite clear that Ryanair are in breach of the law as, judging from press comment, there appears to be no record of their having refunded anybody.
It is quite clear that Ryanair are in breach of the law as, judging from press comment, there appears to be no record of their having refunded anybody.
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They are correct , the refund goes to your agent and not you directlyEx forum ambassador
Long term forum member0
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