Saga savings: Missing money transfer

SFindlay

tldkid1 said:

I saw that Saga and Marcus are Goldman Sachs.  Does that means that you are only FSCS covered for a total of £85000 in total across both accounts?

Yes

inspectorperez

Couldn't speak more highly of the Saga Easy Savings account (apart from interest rates of course). 1% still not bad by overall comparison.

Have found site extremely easy to navigate and money transfers are by means of the faster payment service, so almost instantaneous.

ffacoffipawb

May have been sent back to the linked account. That is what happened to me with a Marcus account that I hadnt used for a few months since opening. Needless to say, that account remains empty.

ischris85

GDB2222 said:

I suspect that you have transferred to a general account for Saga. Once received, the money is transferred to your personal account by a manual process, and they are a bit short of staff at the moment to carry out that task. Speaking to the call centre is pointless as the staff there probably won’t have access to view the general account. I suggest being patient. 

One tip is to transfer a sum like £501.37, rather than £500. Then, if it goes astray it’s far easier to trace.

Why would £ 501.37 be easier to trace then £ 500.00? Is it not the case that all FP transfers are easy to trace?

kinger101

ischris85 said:

GDB2222 said:

I suspect that you have transferred to a general account for Saga. Once received, the money is transferred to your personal account by a manual process, and they are a bit short of staff at the moment to carry out that task. Speaking to the call centre is pointless as the staff there probably won’t have access to view the general account. I suggest being patient. 

One tip is to transfer a sum like £501.37, rather than £500. Then, if it goes astray it’s far easier to trace.

Why would £ 501.37 be easier to trace then £ 500.00? Is it not the case that all FP transfers are easy to trace?

£500.00 is all in notes, whereas £501.37 requires the use of at least five coins.  So they can ask all the staff to jump up and down, and rule out anyone who doesn't have a clinking coin sound coming from their pockets.

ischris85

kinger101 said:

ischris85 said:

GDB2222 said:

I suspect that you have transferred to a general account for Saga. Once received, the money is transferred to your personal account by a manual process, and they are a bit short of staff at the moment to carry out that task. Speaking to the call centre is pointless as the staff there probably won’t have access to view the general account. I suggest being patient. 

One tip is to transfer a sum like £501.37, rather than £500. Then, if it goes astray it’s far easier to trace.

Why would £ 501.37 be easier to trace then £ 500.00? Is it not the case that all FP transfers are easy to trace?

£500.00 is all in notes, whereas £501.37 requires the use of at least five coins.  So they can ask all the staff to jump up and down, and rule out anyone who doesn't have a clinking coin sound coming from their pockets.

Thats got to be a quote of the day