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Section 75 Claim

Hi
I have made a Section 75 claim with Tesco Credit Card 
The claim was for a cancelled family holiday costing £8,300 to which I only paid £1,800 on my credit card
After jumping though hoops I thought I was nearing the end.
I received a phone call from Tesco Credit Card today informing me that I would only be entitled to £850 payment as due to the Corona Virus some of my holiday was being classed as an Act Of God & Tesco would not be paying out.
Has anyone else had any dealings with Tesco Credit Card or heard anything about this Act of God !!!!!!
Hughie

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Comments

  • Life__Goes__On
    Life__Goes__On Posts: 2,746 Forumite
    1,000 Posts Third Anniversary Photogenic Name Dropper
    Ask for the decision in writing with a break down what's been excluded.
    New User name as MSE gave me a number in my old one.
    " I am not a number! I am a free man!"

  • I will do 
    thank you
  • Shakin_Steve
    Shakin_Steve Posts: 2,844 Forumite
    Ninth Anniversary 1,000 Posts Photogenic Name Dropper
    edited 5 May 2020 at 7:09PM
    To some people, everything is an act of God, surely? 🤔
    I came into this world with nothing and I've got most of it left.
  • Life__Goes__On
    Life__Goes__On Posts: 2,746 Forumite
    1,000 Posts Third Anniversary Photogenic Name Dropper
    Did didn't they were allowed these PC days to say "Act of God"  has to be  force majeure, as Act of God may offend atheists

    New User name as MSE gave me a number in my old one.
    " I am not a number! I am a free man!"

  • born_again
    born_again Posts: 23,075 Forumite
    10,000 Posts Sixth Anniversary Name Dropper
    Why not claim on travel insurance. Or why have holiday co not refunded?
    Life in the slow lane
  • digalumps
    digalumps Posts: 179 Forumite
    100 Posts Name Dropper
    Put in a complaint, get a deadlock letter, escalate to fos.
  • aware1_2
    aware1_2 Posts: 14 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    If a claim is successful through a credit card, who pays?  The credit card company, or the provider of services/goods?
  • [Deleted User]
    [Deleted User] Posts: 35,383 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    A chargeback - the provider or their bank.
    Section 75 - the card company in the first instance, in most cases the merchant ultimately.
  • aware1_2
    aware1_2 Posts: 14 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    This is an owner of a property which I booked through Airbnb.  He has offered Me to book another holiday before 2021.  So it would be ultimately him who would have to pay up if I claim through my credit card?
  • born_again
    born_again Posts: 23,075 Forumite
    10,000 Posts Sixth Anniversary Name Dropper
    A chargeback - the provider or their bank.
    Section 75 - the card company in the first instance, in most cases the merchant ultimately.
    S75 is more than likely the card provider, as the cost of taking the retailer to court is not worth it. I have never in many years, despite some massive payouts never known a case go to court to get anything back.

    Think back to the breast implant scandal. We paid out millions (as decision was made due to the nature of the event, while other banks did not) It was just written off. Read everybody has to fund the loss.
    Life in the slow lane
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