On Furlough but have not paid me now been made redundant

nicolaoliver

Hello I’m writing this on behalf of my 17 year old daughter that has worked for a well known hotel in Essex, she has worked there for a year and half on zero hours contract. She was informed she was put on furlough as to save jobs and this was delayed so they message last week that she would get paid on Thursday last week, she wasn’t paid and have now questioned it with her manger, which she has now kindly informed her by text today she’s been made redundant and will receive nothing, she’s had had a memo and email before this stating she is on Furlough, my daughter is on a group chat with all the other under 18 workers, and mangers, they use this to sort out their shifts, she asked on there if anyone else has been made redundant and now has been removed, the managers at this company are bullies and have been getting away with it for years, there is no HR department, only this one manager  who think she is untouchable, I don’t even think the owner knows what is going on there, the kids work 9 to 12 hour shifts with no breaks, it’s awful they scream at them, sexual harassment, so many have left as they way they have been treated, and this today is one of the ways they treat them and think they can get away with it. Does anyone know how I can go about this in a legal way, I’m sure she cannot he treated like this. Thank you

diggingdude

if she thinks the company have claimed furlough in her name report to HMRC
Apply for universal credit
Find another job
If sexual harassment etc then probably best just gone

Jeremy535897

She will be entitled to a week's notice and accrued holiday pay. See
https://www.citizensadvice.org.uk/work/check-your-rights-at-work-if-youre-under-18/
This also sets out what the employer is allowed to ask her to do.
If she has proof of a promise to pay wages that she has not received, she should insist she receives them.

Does your daughter still live at home with you? As she is a minor, you are presumably in a position to help her with any action against her employer, although if you have known for some time about the work conditions she has put up with for so long, that may not help. I am not a lawyer, so I can't add anything further on that aspect.

nicolaoliver

Thank you, my daughter is 18 on Sunday, she has proof they were going to pay her, they are choosing to ignore her now, I wanted to say something to them along time ago, but she didn’t want me to get involved as she would lose her job, and there is no one to go to except the mangers and they are all corrupt,  so many of the kids there have left because of being bullied by the management, it’s awful. Thank you for your help I will take a look at the citizens advice. 

Jeremy535897

Keep the proof that they were going to pay her. You can also contact ACAS. Frankly, it sounds like she is better out of it. I wish your daughter a happy 18th birthday for Sunday.

poppy12345

diggingdude said:

Apply for universal credit

That won't be possible if the daughter is still a student, unless they are claiming a disability benefit.

Mrsn

OP I feel very sorry for your daughter, in the long run she will be much better off out of this mess.

Please do contact ACAS to work our how to move forward with this, good luck to you both.

nicolaoliver

Thank you, it’s so unfair, she worked so hard there, she wouldn’t even get a lot of money but it’s the principle of  the matter, she has finished college now so hopefully she will be able to move on and follow the career she really wants.

Gonna-be-debt-free

I'm sorry your daughter has been treated so badly.  I agree that contacting ACAS is a good idea.

One thing that really stood out is that you said there was sexual harassment.  It might be a good idea on principle, if your daughter felt strong enough, to make a complaint about sexual harassment.  Even though it wouldn't do anything to help her employment or financial situation, it could help other people in that workplace who are going through the same thing.  Details here:

https://www.acas.org.uk/sexual-harassment/if-youve-been-sexually-harassed-at-work

NB a complain can be made about sexual harassment as a witness as well as as a victim.