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Unknown charges to my account

Godwin101322
Posts: 7 Forumite

I have recently been receiving charges in the amount of £19.95 to my bank account. The company charging the account is Credit Report Matters. They have stated that I have signed up for a membership although I have no recollection of this. Can anyone advise me here?
I have seen somebody has previously had the same problem and posted on here in 2014.
Is anyone having the same problem at this moment in time?
I have seen somebody has previously had the same problem and posted on here in 2014.
Is anyone having the same problem at this moment in time?
0
Comments
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It doesn't particularly matter if others are having the same problem at this point in time.
If you believe you didn't sign up for the service, you need to dispute it. However, it's very likely you've agreed to it with an erroneous click of a mouse.
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Godwin101322 said:I have recently been receiving charges in the amount of £19.95 to my bank account. The company charging the account is Credit Report Matters. They have stated that I have signed up for a membership although I have no recollection of this. Can anyone advise me here?
I have seen somebody has previously had the same problem and posted on here in 2014.
Is anyone having the same problem at this moment in time?
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I have tried to dispute it with the company, but I have had no luck at all. The company has referred me to a financial ombudsman service.0
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In regards to a the payments, they have claimed that I signed up in February. They started charging me December.0
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Godwin101322 said:In regards to a the payments, they have claimed that I signed up in February. They started charging me December.
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I have, but haven't found anything, I've been told there was a formal letter, which I haven't received.0
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Godwin101322 said:I have, but haven't found anything, I've been told there was a formal letter, which I haven't received.So you were referred to the FoS as you disputed it.When was the first payment taken ?Have you spoken to your bank about getting the payments back ?0
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DCFC79 said:Godwin101322 said:I have, but haven't found anything, I've been told there was a formal letter, which I haven't receivedSo you were referred to the FoS as you disputed it.When was the first payment taken ?Have you spoken to your bank about getting the payments back ?
I haven't been able to speak to the bank, I can't get through as the lines are too busy0 -
Why has it taken 5 months to notice these charges?
If they started charging you in December how was the account opened 2 months later?0 -
D3xt3r5L4b said:Why has it taken 5 months to notice these charges?
If they started charging you in December how was the account opened 2 months later?
I'm not sure why the dates are mixed up, thus hasn't been explained yet0
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