Tesco credit card section 75 ignored

Streaky_Bacon

Cazzer2017 said:

I was due to travel on the 20th March.

I believe that the Spanish government order all hotels to closed by March 26th, but you should check when your hotel actually closed.

Did you book with the hotel directly, or through a 3rd party?

Life__Goes__On

"

Cazzer2017 said:

I was due to travel on the 20th March.

Tesco is wrong, they had to cancel by law news was on the 19th Mar
https://www.barrons.com/news/spain-orders-closure-of-all-hotels-due-to-coronavirus-official-01584657311?tesla=y

"Hotels in Spain, the number-two tourist destination in the world, will close immediately for seven days."

Contact Tesco again and point out their error.

Life__Goes__On

"

Streaky_Bacon said:

Cazzer2017 said:

I was due to travel on the 20th March.

I believe that the Spanish government order all hotels to closed by March 26th, but you should check when your hotel actually closed.

Did you book with the hotel directly, or through a 3rd party?

Hotels were forced to stop accepting new guests from the 19th March, but hotels that had guests were allowed to remain open.
This then change to all hotels must close, except for a few that remained open to house guests that couldn't get home.