SSP - Daughter works in care home and showing symptoms...

mamabuddah

Our daughter works in a local (Privately Run) care home, not as a carer but as a domestic (we still think she does a great job in this crisis) she has unfortunately developed a cough and a slight (at the moment) temperature so she is obviously becoming concerned. She approached her manager and said she believed she may have to self isolate if this gets worse. 
our understanding is , she fills in an SC2 , shows illness as “self isolate” and sends it to her employer.
in her discussion with her manger she was told “if you do that, you won’t be getting paid” , now I’m prepared at the moment to give him the benefit of the doubt in that he’s not up to speed with the firms HR procedures, but my understanding is, she should be getting paid SSP as she earns over £120 a week , is a permanent employee and has been there for about 10 years.
Am I correct in thinking this? 
I don’t believe he is being a bully, I just don’t think procedure is his strong point.

any help gladly received as this is not something she can let run for obvious reasons.

bradders1983

Care home workers can now get tested. Does she know this?

neilmcl

mamabuddah said:

Our daughter works in a local (Privately Run) care home, not as a carer but as a domestic (we still think she does a great job in this crisis) she has unfortunately developed a cough and a slight (at the moment) temperature so she is obviously becoming concerned. She approached her manager and said she believed she may have to self isolate if this gets worse. 
our understanding is , she fills in an SC2 , shows illness as “self isolate” and sends it to her employer.
in her discussion with her manger she was told “if you do that, you won’t be getting paid” , now I’m prepared at the moment to give him the benefit of the doubt in that he’s not up to speed with the firms HR procedures, but my understanding is, she should be getting paid SSP as she earns over £120 a week , is a permanent employee and has been there for about 10 years.
Am I correct in thinking this? 
I don’t believe he is being a bully, I just don’t think procedure is his strong point.

any help gladly received as this is not something she can let run for obvious reasons.

There's no "may" about it, she should be self-isolating with immediate effect, not wait until her symptoms perhaps get any worse. This is particularly the case if she's working in a care home setting.

poppy12345

To answer your question, yes she's entitled to SSP but she does need to get tested ASAP.

neilmcl

poppy12345 said:

To answer your question, yes she's entitled to SSP but she does need to get tested ASAP.

And self-isolates straight away.

poppy12345

neilmcl said:

poppy12345 said:

To answer your question, yes she's entitled to SSP but she does need to get tested ASAP.

And self-isolates straight away.

Of course.

mamabuddah

Thanks for the quick replies, she asked about testing as well, but apparently he doesn’t know anything about that either.

LilElvis

mamabuddah said:

Thanks for the quick replies, she asked about testing as well, but apparently he doesn’t know anything about that either.

A woman who works for my husband has a daughter who works in a care home - whole family had symptoms. Called on Monday, tested same day and family contacted yesterday and they were all negative. We have a drive through centre in town they went to.

trixie73

Your daughter needs to self isolate with immediate effect. If she goes on the government website, she can book a test from there. They will tell her where the nearest testing facility is. 

onwards&upwards

Here's the page to apply for a test, that is the first priority and the test location is the only place she should travel to from now until she gets her result. 

https://www.gov.uk/apply-coronavirus-test

She is entitled to SSP, but the wellbeing of those vulnerable residents is the top priority right now.