We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

ASOS Returns

Options
riznarma
riznarma Posts: 2 Newbie
edited 30 April 2020 at 4:37PM in Consumer rights
Hello All

I wasn’t sure if this is the right section for my problem but here goes.

I’ve been looking through my finances for the past year and realised that I haven’t been refunded for 7 ASOS orders amounting to just over £2,000. I have checked both my PayPal and bank accounts thoroughly and I have definitely not been refunded. 

Yesterday, I messaged the ASOS Help Account on Twitter as I couldn’t get through to them on the phone and after requesting more details, I haven’t heard from them since. 

I know I may need to be a little patient but I wanted to know, is there anything else I should do? 

Any help will be greatly appreciated, this is such a horrible situation for me. 😩

Thanks in advance, Riz.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 350.8K Banking & Borrowing
  • 253K Reduce Debt & Boost Income
  • 453.5K Spending & Discounts
  • 243.8K Work, Benefits & Business
  • 598.6K Mortgages, Homes & Bills
  • 176.8K Life & Family
  • 257.1K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.