Chargeback rules

scottiescott

I understand that I have 120 days to make a Chargeback claim against my flight which was cancelled but is that 120 days from purchasing/paying for the flight (which was back in Feb) or from the date the flight was scheduled to take place?
Many thanks.

aris

According to barclays:

https://www.barclays.co.uk/current-accounts/debit-cards/purchase-support/

You’ll need to make your claim within 120 days (approximately four months) of the problem, or within 540 days (approximately 18 months) of the transaction date. We’ll need details of the purchase. We’ll get in touch if we need any more information from you when we’re dealing with your claim.