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carolinewales
Posts: 1 Newbie
We have booked with secret escapes to go to indonsia on 8th May. The travel agent cancelled the holiday, they have offered us a credit note but we will not be able to go away in the next year. I phoned asking for a refund, they told me to email which I did and they have come back again only offering a credit note. Is there anything we can do?
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You are entitled to a cash refund, so you do not have to accept a credit note.
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