We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
Refund waiting time?
WayneB73
Posts: 33 Forumite
Hi,
I placed an order online but was told after the delivery date that my order was out of stock, I was given the choice to wait or ask for a refund, I asked for a refund which was almost 4 weeks ago now, Iv sent 3 emails asking when I’m likely to receive my refund, I had one reply saying they are very busy etc which was 9 days ago and Iv still not received my refund, how can they be taking new orders but not have time to issue a refund that was offers to me?
I placed an order online but was told after the delivery date that my order was out of stock, I was given the choice to wait or ask for a refund, I asked for a refund which was almost 4 weeks ago now, Iv sent 3 emails asking when I’m likely to receive my refund, I had one reply saying they are very busy etc which was 9 days ago and Iv still not received my refund, how can they be taking new orders but not have time to issue a refund that was offers to me?
How long do they legally have and what should I do about getting my refund?
0
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 351.7K Banking & Borrowing
- 253.4K Reduce Debt & Boost Income
- 454K Spending & Discounts
- 244.7K Work, Benefits & Business
- 600.1K Mortgages, Homes & Bills
- 177.3K Life & Family
- 258.3K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.2K Discuss & Feedback
- 37.6K Read-Only Boards