School Bus Service

335 Posts

Hi all, apologies in advance if this is in the wrong forum, please direct me to where it might be better suited if needed.
My son goes to school on a bus service I pay for. My contract is with the bus company, not the school. Obviously, most children are not using the service (my son included), they are however offering a limited service to children of key workers. The bus company has emailed me to ask that I keep paying the bill, and if I choose not to "support the business" in this way, I will not be allowed to apply for a bus pass next year.
We are unable to use the service, and the bus company are not offering the service, so I feel I should not have to pay for the service. The bus company disagrees, saying the amount payable is for the whole year, regardless of how many days the bus service is offered.
Is there anything I can do to claim my money back? I don't know if something like the small claims court could apply here. The amount we're talking about is just over £100 a month. Thanks in advance for any help or advice offered.
My son goes to school on a bus service I pay for. My contract is with the bus company, not the school. Obviously, most children are not using the service (my son included), they are however offering a limited service to children of key workers. The bus company has emailed me to ask that I keep paying the bill, and if I choose not to "support the business" in this way, I will not be allowed to apply for a bus pass next year.
We are unable to use the service, and the bus company are not offering the service, so I feel I should not have to pay for the service. The bus company disagrees, saying the amount payable is for the whole year, regardless of how many days the bus service is offered.
Is there anything I can do to claim my money back? I don't know if something like the small claims court could apply here. The amount we're talking about is just over £100 a month. Thanks in advance for any help or advice offered.
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Replies
i think your bus company is using you for an indefinite interest free loan. Have you contacted other parents? If you all refuse to pay then the bus company is stuffed - I can’t believe they won’t offer a school bus service when this is over.