Currys PC World - No response on phone lines
in Consumer Rights
6 replies 375 views
Hi. I've been trying to contact Currys over the past few days to arrange the return of an item. There is no response on the phone and yesterday I spent 2 hours waiting. I have tried contacting them on Twitter..they ask me to direct message them with details and then no response. Looking at Twitter this has happened to everyone trying to contact Currys for returns/queries over past few weeks. Some people have been on hold for hours and then been disconnected. Am at a loss what to do as there is only 21 days to arrange a return and there is clearly a major problem with customers trying to contact Customer Services or TeamKnowHow. Any advice would be greatly appreciated please.
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