Problem with paying Halifax Credit card and no way of contacting Halifax

barryd999

This is probably nothing but I recently had to put about £1500 worth of goods on my Halifax Credit card which I havent used for three years..  All went through fine.  I went to pay it off yesterday from my Halifax current account, went into "pay credit card" in online banking and put in the exact amount.  The full amount several hours later was still showing as the balance on my credit card but the money has gone from my current account.

Today over 24 hours later its still the same. No chat available on the Halifax website and as I type this I have been on hold for one hour twenty three minutes.  I would have assumed that transactions between the same bank would be instant.  As I seldom use it though I have no idea if this is normal.  I used to just let the DD pay it off monthly but as I need the credit limit for other goods I decided to pay it off in full. Now I have no idea where my money has gone.
Any ideas?  Am I just being inpatient?

[Deleted User]

barryd999 said:

 Am I just being inpatient?

Hopefully you're not an inpatient, but you might being a little impatient.

barryd999

Finally got through. Its there apparently but they are taking two days to show up. 

born_again

It never shows up straight away. You may notice that your available funds are increased. But credit card systems only update once a day and often not at all over the weekend.