Vanquis Bank Savings

eskbanker

Upwind said:

I am now more that a bit worried and slightly miffed that it was an MSE top account recommendation.  I assumed that MSE would have done some due diligence on companies before recommending them.    

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dcs34

You might not have noticed, but there's a bit of a to-do going on at the moment....

If you're opening new accounts at the minute just to chase marginally higher interest rates, I think you have to realise banks are chronically under capacity to deal with every request instantaneously whilst all their staff are working from home, especially given the amount of people moving money around following interest rate cuts.

Albermarle

Some seem to be struggling more than others though....

PascalT

Everything was ready but had the same problem with authenticating as a new Customer during the same time. Stayed on their phone line over 1 hour in vain, Lodged a claim on April 24th which was finally responded today (1.5 months to reply to an email!??), but Vanquis has now conveniently closed my fix term account, which commanded a 1.6% rate (after 30 days of inaction due to not being able to fund the account) to ask me to re-open a new one at a much lower rate... Based on that experience I am understandly not inclined to recommend them