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Emirates cancelled my cancellation - can they ?
gdb1970
Posts: 1 Newbie
As this pandemic started to grow, I realised I would probably be unable to make a trip to Singapore. So I opted to cancel my flights two weeks before the flight was scheduled and take the loss of the cancellation fee. I was told I would get a refund after 15 days. I then contacted Emirates after 28 days to find out why I hadn't been refunded and they said they had cancelled my cancellation and I would have to apply for a Covid-19 refund or accept vouchers.
Can they cancel my cancellation and then force me to "apply" for a full refund which may be unsuccessful.
I'm struggling to get any sense from anyone on the phone, so do I contact Travel Insurer or Credit Card company to pursue further?
Can they cancel my cancellation and then force me to "apply" for a full refund which may be unsuccessful.
I'm struggling to get any sense from anyone on the phone, so do I contact Travel Insurer or Credit Card company to pursue further?
0
Comments
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What they should to any are they are doing are atm completely different
I would go down the credit card section 75 route, but others might advise other ways
A bit more about S75
https://forums.moneysavingexpert.com/discussion/comment/77096872#Comment_77096872
New User name as MSE gave me a number in my old one.
" I am not a number! I am a free man!"0
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