Extension of Bank Reward Schemes - Lloyds

jas21 · 24 April 2020 at 8:58AM

Does anyone know if Lloyds are extending the expiry date of unused Vue Cinema tickets from last year's Lifestyle Benefit? I have just received confirmation from Tesco that they have extended the expiry of their vouchers for Cineworld by 6 months but I have heard nothing from Lloyds and I have 3 vouchers that I cannot use at the moment due to Vue cinemas being shut. I have also just received an email from Lloyds about choosing my benefits for the next 12 months. Is it worth selecting cinema vouchers again?

PaulC5 · 24 April 2020 at 2:33PM

I have been wondering this myself, mine expire very soon and with Vue Cinema being closed I cant use them. I too have received the same email to select my next 12 months benefit.

InA · 24 April 2020 at 2:55PM

PaulC5 said:

I have been wondering this myself, mine expire very soon and with Vue Cinema being closed I cant use them. I too have received the same email to select my next 12 months benefit.

I received my tickets after the cinemas shut, but the vouchers expire in one year (same as usual).

Cineworld state the following on their website FAQ:

I received complimentary ticket codes or retail voucher codes that have expired/are due to expire. Will I get new ones?
Once we reopen, get in touch with our customer service team through the call centre or on Twitter and Facebook and they will be able to look into this for you.

Nothing on the Vue website, but the T&Cs on the Club Lloyds site (with reference to Vue) states:

Each cinema ticket voucher expires on the expiration date given and is not subject to extensions.

Apparently, the option of 12 Rakuten codes is now available, which might be a better choice for now?

Edited to add:

Lloyds' response to someone on twitter:

Hi, I'm Will. Thanks for getting in touch with us. Your cinema vouchers expiry dates will be extended. If you call the Lifestyle Benefits team on 0345 303 0303 (int/local 01733 462224), they’ll help you with that. Take care.