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B&Q Kitchen
Comments
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Call centre staff answering phones from home with access to customer details? Sounds like a GDPR nightmare (and technically difficult too).davidmcn said:
Why would it be more difficult than call centre staff in any other sector?0 -
As above, if banks can manage it then so can B&Q. I'm sitting at home with full access to work systems. Yes, GDPR considerations apply, but nothing insurmountable.Moneyineptitude said:
Call centre staff answering phones from home with access to customer details? Sounds like a GDPR nightmare (and technically difficult too).davidmcn said:
Why would it be more difficult than call centre staff in any other sector?0 -
It's technically very easy, even more so if they use IP telephony and provide an appropriate handset to the call handler.Moneyineptitude said:Call centre staff answering phones from home with access to customer details? Sounds like a GDPR nightmare (and technically difficult too).0 -
I'm not at all convinced ...ThumbRemote said:
It's technically very easy, even more so if they use IP telephony and provide an appropriate handset to the call handler.Moneyineptitude said:Call centre staff answering phones from home with access to customer details? Sounds like a GDPR nightmare (and technically difficult too).-1
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