Karate club charging direct debit during Corona virus

Retireby40

If you dont want your kids to do the zoom classes simple cancel the direct debit try claim it back and advise the karate club you have done so and that your kids will be interested in rejoining when they come back.

To try to use the IT specifications of Zoom or what it can do or not do against the club is poor form. Giving online classes is probably the only way the club is able to survive. These people have kids and families and mouths to feed to. They also have a business to try and maintain clients because we all know theres that much competition out there that if a child leaves one club for another they are very unlikely to return.

Just do the right thing. Recall the money if possible with the bank, be polite and empathetic with the club advise them that your situation regarding money has changed and that at the moment you dont think the online classes will work at home as the space is small. Tell them to count on your kids when/if they restart.

hunnie

Hi, we have a dance studio which is now closed due to coronavirus regulations.
We post some exercises for parents to access for their bairns on Facebook closed group pages for each grade, but we don't charge anyone anything at all.
The Karate club should be able to claim the self employment support of 80% of income I would have thought so no need to charge.

Retireby40

hunnie said:

Hi, we have a dance studio which is now closed due to coronavirus regulations.
We post some exercises for parents to access for their bairns on Facebook closed group pages for each grade, but we don't charge anyone anything at all.
The Karate club should be able to claim the self employment support of 80% of income I would have thought so no need to charge.

But if they are actually taking full class. Being present and say doing live classes every day they most certainly wont do that for free. 

They are planning the lesson. Coaching and guiding the kids throughout the lesson and giving specific feedback, personal to each individual.

That is certainly different from posting a few exercises for people to do that can be found on any one of a million instagram pages. Even if they are grade specific it's different posting 10 mins of exercises than doing an hour long class at a specific time.

It's like language teacher doing an hour long class via skype, preparing the class, going through the work, correcting errors etc compared to one uploading a document onto the internet and whoever wants it in the group can have it. No added service. No personal touch.

A lot of these type of jobs, personal training, gym instructors etc arent paid incredibly well and from month to month may have very different incomes. 80% of a basic wage may not be enough to pay someones mortgage/rent, car payments, things for the kids etc.

Logical thing is what I said above in previous comment. 

One thing nobody needs is someone going in trying to blackmail the club by saying if you dont give me my money back I will tell everyone Zoom isnt secure (which is up for debate)and try and kill of any business they may have.

bono8

Retireby40 said:

hunnie said:

Hi, we have a dance studio which is now closed due to coronavirus regulations.
We post some exercises for parents to access for their bairns on Facebook closed group pages for each grade, but we don't charge anyone anything at all.
The Karate club should be able to claim the self employment support of 80% of income I would have thought so no need to charge.

But if they are actually taking full class. Being present and say doing live classes every day they most certainly wont do that for free. 

They are planning the lesson. Coaching and guiding the kids throughout the lesson and giving specific feedback, personal to each individual.

That is certainly different from posting a few exercises for people to do that can be found on any one of a million instagram pages. Even if they are grade specific it's different posting 10 mins of exercises than doing an hour long class at a specific time.

It's like language teacher doing an hour long class via skype, preparing the class, going through the work, correcting errors etc compared to one uploading a document onto the internet and whoever wants it in the group can have it. No added service. No personal touch.

A lot of these type of jobs, personal training, gym instructors etc arent paid incredibly well and from month to month may have very different incomes. 80% of a basic wage may not be enough to pay someones mortgage/rent, car payments, things for the kids etc.

Logical thing is what I said above in previous comment. 

One thing nobody needs is someone going in trying to blackmail the club by saying if you dont give me my money back I will tell everyone Zoom isnt secure (which is up for debate)and try and kill of any business they may have.

During this unprecedented time everyone has taken a hit on their earnings. I do not want my children to leave the karate club as they like attending the classes.  However whilst the club is closed there are no karate classes and the club cannot provide a genuine service to my children. All I ask is that they reduce their £100 monthly direct debit price or freeze it during this unprecedented period.  Why can they not do that?  During this unprecedented period the karate clubs revenue will not have changed unless customers are giving there 30 days notice to cancel, they are not feeling the pinch, like everyone else. There is a moral issue here, the karate club should be working together with customers and coming to a solution. 

Retireby40

bono8 said:

Retireby40 said:

hunnie said:

Hi, we have a dance studio which is now closed due to coronavirus regulations.
We post some exercises for parents to access for their bairns on Facebook closed group pages for each grade, but we don't charge anyone anything at all.
The Karate club should be able to claim the self employment support of 80% of income I would have thought so no need to charge.

But if they are actually taking full class. Being present and say doing live classes every day they most certainly wont do that for free. 

They are planning the lesson. Coaching and guiding the kids throughout the lesson and giving specific feedback, personal to each individual.

That is certainly different from posting a few exercises for people to do that can be found on any one of a million instagram pages. Even if they are grade specific it's different posting 10 mins of exercises than doing an hour long class at a specific time.

It's like language teacher doing an hour long class via skype, preparing the class, going through the work, correcting errors etc compared to one uploading a document onto the internet and whoever wants it in the group can have it. No added service. No personal touch.

A lot of these type of jobs, personal training, gym instructors etc arent paid incredibly well and from month to month may have very different incomes. 80% of a basic wage may not be enough to pay someones mortgage/rent, car payments, things for the kids etc.

Logical thing is what I said above in previous comment. 

One thing nobody needs is someone going in trying to blackmail the club by saying if you dont give me my money back I will tell everyone Zoom isnt secure (which is up for debate)and try and kill of any business they may have.

During this unprecedented time everyone has taken a hit on their earnings. I do not want my children to leave the karate club as they like attending the classes.  However whilst the club is closed there are no karate classes and the club cannot provide a genuine service to my children. All I ask is that they reduce their £100 monthly direct debit price or freeze it during this unprecedented period.  Why can they not do that?  During this unprecedented period the karate clubs revenue will not have changed unless customers are giving there 30 days notice to cancel, they are not feeling the pinch, like everyone else. There is a moral issue here, the karate club should be working together with customers and coming to a solution. 

Give them 30 days notice reclaim money and move on. Simple.

Potbellypig

Going on what my children have said, they have tried but don't like and have no interest in doing these sporting online classes. How a company can say it's the same and charge the same price, I don't understand. But I'm sure there are plenty of kids that still enjoy it. 
FWIW - I am still paying the full price for my lads football, solely because he really enjoys it normally and will go back to it once it's done. 

fifeken

bono8 said:

Retireby40 said:

hunnie said:

Hi, we have a dance studio which is now closed due to coronavirus regulations.
We post some exercises for parents to access for their bairns on Facebook closed group pages for each grade, but we don't charge anyone anything at all.
The Karate club should be able to claim the self employment support of 80% of income I would have thought so no need to charge.

But if they are actually taking full class. Being present and say doing live classes every day they most certainly wont do that for free. 

They are planning the lesson. Coaching and guiding the kids throughout the lesson and giving specific feedback, personal to each individual.

That is certainly different from posting a few exercises for people to do that can be found on any one of a million instagram pages. Even if they are grade specific it's different posting 10 mins of exercises than doing an hour long class at a specific time.

It's like language teacher doing an hour long class via skype, preparing the class, going through the work, correcting errors etc compared to one uploading a document onto the internet and whoever wants it in the group can have it. No added service. No personal touch.

A lot of these type of jobs, personal training, gym instructors etc arent paid incredibly well and from month to month may have very different incomes. 80% of a basic wage may not be enough to pay someones mortgage/rent, car payments, things for the kids etc.

Logical thing is what I said above in previous comment. 

One thing nobody needs is someone going in trying to blackmail the club by saying if you dont give me my money back I will tell everyone Zoom isnt secure (which is up for debate)and try and kill of any business they may have.

During this unprecedented period the karate clubs revenue will not have changed unless customers are giving there 30 days notice to cancel, they are not feeling the pinch, like everyone else. There is a moral issue here, the karate club should be working together with customers and coming to a solution. 

Their outgoings may not have changed either so if they want to still be there at the end of this they'll have to keep on paying their bills.  I agree there's probably a compromise position which may suit both sides.

bono8

Everyone thank you for the advise that you have given. 

Regards 
Bono