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refund on course changing its delivery

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  • Cloudee
    Cloudee Posts: 13 Forumite
    10 Posts First Anniversary
    Cloudee said:
    DoaM said:
    You can only be bound to T&Cs that have been sent to you in a durable means before you became bound to the contract ... e.g. in an email or on any paperwork. (A link in an email to website T&Cs do not count as durable). If you haven't received any T&Cs then they can't hold you to them.

    How much was the course and how did you pay?
    thank you. It was only £100 on credit card.
    Thank you, I sent this and I have now been given my refund.
  • Cloudee
    Cloudee Posts: 13 Forumite
    10 Posts First Anniversary
    Thank you, everyone, for your helpful replies and have now received my refund. 
  • Cloudee
    Cloudee Posts: 13 Forumite
    10 Posts First Anniversary
    Thank you I have now been isssued my refund. 
  • DoaM said:
    I thought S75 applied for £100+ ?

    Although looking at the Act it says "cash price not exceeding £100" so you may be right.
    According to Martin in his guide he says
    "Just to be clear, the item must be more than £100 (ie £100.01+), so something costing exactly £100 would not be covered."



  • That's good news. What did you say to them to get your refund?
  • DoaM said:
    I thought S75 applied for £100+ ?

    Although looking at the Act it says "cash price not exceeding £100" so you may be right.
    According to Martin in his guide he says
    "Just to be clear, the item must be more than £100 (ie £100.01+), so something costing exactly £100 would not be covered."



    I know that the OP has received their refund now so this is just for info but looking at the wording of the "Consumer credit order 1983 (where the CCA limits are defined) then I would say that goods costing exactly £100 are covered.
    http://www.legislation.gov.uk/uksi/1983/1878/schedule/part/I/made

    It states that the lower limit for which liability applies is £100 and not £100.01
  • DoaM
    DoaM Posts: 11,863 Forumite
    10,000 Posts Fifth Anniversary Name Dropper Photogenic
    Indeed ... but the wording I pasted was directly from the latest revision to the CCA 1974. So it seems that there's a discrepancy between the 2 references.
  • powerful_Rogue
    powerful_Rogue Posts: 8,361 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    edited 23 April 2020 at 3:11PM
    As @DoaM says, when you replace the £100 limit with the previous £30, it's the wording that makes the difference in the acutal legislation. As Martin say's in his guide, it would cover you for a purchase over £100, so £100.01 will be covered. Previously it would have been £30.01.
    F2 refrences the act you posted @shaun_from_Africa , so they can change the limits as and when required.
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