Iglu Cruise refusing Credit Card payment?

Life__Goes__On

I would guess the credit card companies think they are too much of a risk.

QuackQuackOops

FFH099 said:

We booked a Royal Caribbean cruise for August around Italy through Iglu Cruise last year and the balance is due before tomorrow. I wanted to pay the balance by credit card given the nature of things at the moment but Iglu are now refusing any form of card payments. My only option is to pay via bank transfer or cheque! 
I don't have the funds to pay the full balance this way and if I don't pay on time they can potentially cancel my holiday and keep what I've paid already which is just over £1600!
Their FAQ's page still says you can pay by credit card but when I called they said I can't, and they stopped 3 weeks ago, but may start taking card payments again in a few weeks?!
At the time of booking paying the balance by CC was an option so how can they change this now with no notification or advice to say so?
Can anyone offer any advice please?

Thanks

You can't go on that holiday anyway....as it stands today.....as the foreign office have said no foreign travel for the foreseeable future.

DanceTeacher

This has just happened to us. Have had to take out a loan for 12 months so that we can pay our balance. It seems so wrong. Surely they can't just alter the rules without informing people first. We booked this cruise 12 months ago & CC were accepted Never in all our years of travel have we not been able to pay by CC.Still can't understand how they can demand money off us when the FO is still saying no travel allowed. It stinks. Will make sure this is out there on social media. Hopefully, it may deter people from using Iglu